If you are unhappy with the order placed from our website you are welcome to return it to us for a refund.
If your product was purchased directly through our website, please contact us within 14 days of receiving your item to receive a return authorization (RA) number. This RA number is mandatory and should be clearly marked on the package. RA numbers are valid for a period of 10 days only. After 10 days, the RA number will automatically delete from our system.
Original shipping charges including any international customs duties and taxes are not refundable. Customers are responsible for return shipping charges.
Products returned without an RA number will be returned to the shipper at the owner's expense.
When returning merchandise, all items should include all factory packaging and accessories in its original carton intact. All merchandise must be shipped with freight prepaid and the RA number displayed on the outside of the shipping box. For your protection, we recommend you insure your shipment. Please return ONLY those products AUTHORIZED for return.
We are unable to accept products on return after 14 days of receiving the item.